Privacy Policy for Cars Helping Charities
Effective Date: January 12, 2026
At Cars Helping Charities, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. What Personal Information We Collect We collect personal information that you voluntarily provide to us, including your name, email address, mailing address, and phone number. This information is typically collected when you fill out a vehicle donation form, contact us for support, or opt-in to receive communications.
2. How Personal Information is Used We use your information to:
-
Process and coordinate your vehicle donation.
-
Communicate with you regarding the status of your donation.
-
Provide customer support and answer inquiries.
-
Send you updates or information you have requested (e.g., via SMS or email).
3. Who Personal Information is Shared With We share your information only with trusted third-party service providers who assist us in operating our website, conducting our business (such as towing companies), or servicing your donation. All such parties are required to keep this information confidential. We do not sell or trade your personal information.
4. SMS Privacy Disclosure (Mandatory for RingCentral) Cars Helping Charities maintains strict privacy policies. SMS consent and your phone number will not be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. How to Opt-Out If you wish to stop receiving text messages from us, you may reply STOP to any message you receive. You may also contact us at [Insert Contact Email] to be removed from our lists.
SMS Terms and Conditions
By opting into the Cars Helping Charities mobile messaging service, you agree to the following terms:
1. Nature of Messages Users can expect to receive text messages regarding vehicle donation status, pickup coordination, tax receipt notifications, and responses to direct inquiries.
2. Messaging Frequency Message frequency may vary based on your interaction with our donation process.
3. Rates Message and data rates may apply. Check with your mobile carrier for details on your plan.
4. How to Opt-Out To opt out of receiving SMS messages at any time, text STOP to our number. After texting STOP, you will receive one final confirmation message, and no further messages will be sent to your device unless you re-initiate contact.
5. How to Get Help For assistance, text HELP to our number or visit our website at www.carshelpingcharities.org. You can also contact our support team directly through the website for further aid.